Digital Business
Use digital tools to run the business better.
Practical guidance for customer communication, WhatsApp Business, online selling, payments, records, orders and everyday operations.
CommunicateMake it easier for customers to enquire and receive a clear response.
SellConnect products, orders, payments and delivery.
OrganiseKeep usable customer, sales and operating records.
Start with a diagnosis
How digitally ready is your business?
Choose a quick readiness check or a broader 20-point audit.
Digital Readiness Assessment
Review communication, selling, payments and daily business tools.
Check readinessDigital Presence Audit
Check 20 practical points across visibility, operations and numbers.
Start the auditFrom Chats to Customers
Download the practical WhatsApp Business guide and apply it at your own pace.
Get the free guideRead and apply
All guidesDigital Business guides
Optional learning
Upcoming Digital Business events
At your own pace
Digital Business resources
Small Business Digital Growth
Learn, practise, then improve the way the business runs.
Start with the kind of support that fits you today.
WIDB Digital & AI Accelerator
Build digital-business foundations, practise responsible AI, and leave with a 90-day action plan.
Explore Kithms WomenJoin Training
Learn one useful digital, reporting or AI skill in a practical session.
See upcoming sessionsGet Focused Support
Bring one reporting or workflow problem and decide on a practical next step.
Explore focused supportFor sponsors and groups
Run the learning stage for a complete entrepreneur cohort.
Sponsor WIDB for a group of women entrepreneurs.